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Vodafone Group Plc Annual Report 2024
Strategic report
Governance
Financials
Other information
Our progress Key Performance Indicators Financial and non-financial performance We measure our success by tracking key performance indicators that reflect our strategic, operational and financial progress and performance.
Financial results summary 1
2024
2023
2022
Group revenue Group service revenue Operating profit Adjusted EBITDAaL 2
€m 36,717 €m 29,912 €m 11,019
37,672 37,010 30,318 30,207 12,424 12,693
€m €m €c €c €m
3,665 1,570 4.45 7.47 2,600
14,451 12,582 43.66 11.28 4,139
5,740 2,588 7.07 10.18 4,560
Profit for the financial year (continuing operations) Basic earnings per share (continuing operations) Adjusted basic earnings per share 2 Cash inflow from operating activities
€m 16,557
18,054 18,081
Adjusted free cash flow 2 Total dividends per share Net debt 2
€m (33,242) (33,250) (39,711)
€c
9.00
9.00
9.00
Performance against our strategic priorities 1
2024
2024
Simplicity Europe opex savings 3 (FY23 and FY24) Employee engagement index 4,5 Shared operations NPS 4 Productivity (role reductions) 3
Customers Consumer NPS Germany UK Other Europe South Africa
€bn
0.4 75 85 c.5
% %
thousand
Detractors Germany UK
Other Europe South Africa Revenue market share Germany UK
2024
Growth 2 Organic service revenue growth B2B organic service revenue growth Organic adjusted EBITDAaL growth Adjusted free cash flow Pre-tax return on capital employed
% % % %
6.3 5.0 2.2 2.6 7.5
Other Europe South Africa Key: Improved Deteriorated
€bn
Stable
Network quality Very good reliability in all European markets. German cable network quality recognised in 4 independent tests.
Notes: 1. The results for the year ended 31 March 2024 exclude Vodafone Spain and Vodafone Italy and therefore, except as otherwise described, the results for the year ended 31 March 2023 and 31 March 2022 have been re-presented to reflect that. 2. These are non-GAAP measures. See page 235 for more information. 3. Includes Vodafone Italy and Vodafone Spain.
4. As at May 2024. 5. The employee engagement index is based on an average index of responses to three questions: satisfaction working at Vodafone; experiencing positive emotions at work; and recommending us as an employer.
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