Vodafone 2024 Annual Report


Vodafone Group Plc Annual Report 2024

Strategic report



Other information

Clear and consistent strategic priorities To drive operational excellence across the Group.

We are committed to delivering value and building strong relationships with all of our stakeholders. Creating long-term value for our stakeholders

Our customers 310m

22m broadband customers 1

Our priorities

mobile customers 1 18m TV customers 1 93,000 employees and contractors 8,000 suppliers €6.3bn capital additions

Customers – Delivering the simple and predictable experience our customers expect – Getting the basics right and refocusing our resources towards improving customer experience

75% employee engagement index

Our people

€19bn spend

Our suppliers

Simplicity – Become a simple and faster business – Simplify our operations and executing on our cost programmes to improve profitability

€40m donated in contributions and in-kind services, combined with our technology, to improve health and education, and provide emergency response across 21 countries.

Our local communities and non-governmental organisations (‘NGOs’)

Government and regulators €2.6bn total direct

€9.3bn total tax and economic contribution 2

contribution across 2 63 markets 2

Growth – Right-sizing the portfolio for growth – Significant opportunity to grow in: – Business – Africa – Vodafone Investments

Secure and growing dividend

Sustainable returns

Our investors

Well positioned to take advantage of the key mega trends shaping our industry

Notes: 1. Includes VodafoneZiggo and Safaricom. 2. FY23.

Read more on pages 12-14

Read more on pages 9 to 11

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