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Vodafone Group Plc Cyber Security Factsheet 2023
Introduction
Strategy
Governance
Risk management
Events
Introduction
Contents 02 Our cyber security strategy 02 Our customers Strategy
Highlights
Our role is to enable connectivity in society. As a provider of critical national infrastructure and connectivity that is relied upon by millions of customers, we prioritise cyber and information security across everything we do. Our customers use Vodafone products and services because of our next-generation connectivity, but also because they trust that their information is secure. Cyber attacks are part of the technology landscape today and will be in the future. All organisations, governments and people will be subject to cyber attacks and some will be successful. The telecommunications industry is faced with a unique set of risks as we provide connectivity services and handle private communication data. Our operating model is designed based on this knowledge and focused on how we prevent, detect and respond to attacks to minimise the impact. This factsheet provides detail on our approach to managing cyber risk at Vodafone, as well as how we protect our customers from cyber threats. Our cyber security strategy is aligned to the Company’s 2025 technology strategy and focused on the actions we need to take to protect our customers and society now and in the future.
Our vision
is a secure connected future for our customers and society through consistent cyber security baseline, global telemetry and deep expertise
Global scale
03 Operating model 04 Our cyber code 05 Governance Governance
Agile team
able to mitigate changing threat landscape
18.5 million
consumers and businesses use our cyber security solutions to protect themselves across our global technology function and 15 local markets
ISO 27001 certified
07 New technologies, industry practice and regulations 06 Identification of vulnerabilities and risks 06 Risk and Control framework Risk management
Independent testing
of our mobile networks every year
Training for all employees
with cyber incident simulations run with leadership teams
Videos
Scan or click to watch our cyber security experts summarise our approach to cyber security: investors.vodafone.com/videos Scan or click to watch our Chair talk about the importance of cyber security during a Board site visit: investors.vodafone.com/videos
Contribution to UN Sustainable Development Goals (‘SDGs’)
08 Cyber incidents Events
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