Vodafone 2025 Annual Report

242 Vodafone Group Plc Annual Report 2025

Strategic report

Governance

Financials

Other information

Definition of terms continued Unaudited information Mbps

Megabits (millions) of bits per second.

RAN

Radio access network is the part of a mobile telecommunications system which provides cellular coverage to mobile phones via a radio interface, managed by thousands of base stations installed on towers and rooftops across the coverage area, and linked to the core nodes through a backhaul infrastructure which can be owned, leased or a mix of both. Reported growth is based on amounts reported in euros and determined under IFRS.

MDU

Multi-Dwelling Unit.

Mobile broadband

Mobile broadband allows internet access through a browser or a native application using any portable or mobile device such as smartphone, tablet or laptop connected to a cellular network. A per minute charge paid by a telecommunications network operator when a customer makes a call to another mobile or fixed network operator. Companies that provide mobile phone services under wholesale contracts with a mobile network operator, but do not have their own licence or spectrum or the infrastructure required to operate a network. Micro, Small and Medium sized Enterprises. Fibre or cable networks typically providing high-speed broadband. Net Promoter Score is a customer loyalty metric used to monitor customer satisfaction. Comprise primarily sales and distribution costs, network and IT-related expenditure and business support costs. Other Europe comprises Portugal, Ireland, Greece, Romania, Czech Republic and Albania. Other revenue principally includes equipment revenue, interest income, income from partner market arrangements and lease revenue, including in respect of the lease out of passive tower infrastructure. Markets in which the Group has entered into a partner agreement with a local mobile operator enabling a range of Vodafone’s global products and services to be marketed in that operator’s territory and extending Vodafone’s reach into such markets. Number of SIMs in a country as a percentage of the country’s population. Penetration can be in excess of 100% due to customers owning more than one SIM. A petabyte is a measure of data usage. One petabyte is a million gigabytes.

Reported growth Restructuring costs

Costs incurred by the Group following the implementation of discrete restructuring plans to improve overall efficiency. Retail service revenue Retail service revenue comprises Service revenue excluding Mobile Virtual Network Operator (‘MVNO’) and Fixed Virtual Network Operator (‘FVNO’) wholesale revenue.

Mobile service revenue Service revenue (see below) relating to the provision of mobile services. Mobile termination rate (‘MTR’)

Mobile virtual network operator (‘MVNO’)

Return on capital employed (‘ROCE’)

Return on capital employed reflects how efficiently we are generating profit with the capital we deploy. The total of Service revenue (see below) and Other revenue (see above). Roaming allows customers to make calls, send and receive texts and data on our and other operators’ mobile networks, usually while travelling abroad. Service revenue is all revenue related to the provision of ongoing services to the Group’s consumer and enterprise customers, together with roaming revenue, revenue from incoming and outgoing network usage by non-Vodafone customers and interconnect charges for incoming calls. Software-Defined Wide Area Network. The radio frequency bands and channels assigned for telecommunication services. TCFD is a global framework for companies and other organisations to develop more effective climate-related financial disclosures through their existing reporting processes. Vodafone Business supports organisations in a digital world. With Vodafone’s expertise in connectivity, our leading IoT platform and our global scale, we deliver the results that organisations need to progress and thrive. We support businesses of all sizes and sectors. Vodafone Procure & Connect unifies our leading supply chain, international voice and roaming services in a single trusted parter to multiply impact for our customers, partners and stakeholders. VOIS (Vodafone Intelligent Solutions) is our shared service organisation and a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology and transformation. Small and Medium sized Enterprises. Small office / Home office.

Revenue Roaming SD-WAN

MSME

Next-generation networks (‘NGN’) Net Promoter Score (‘NPS’) Operating expenses

Service revenue

Other Europe Other revenue

SME SoHo

Spectrum

Partner markets

Task Force on Climate- related Financial Disclosures (‘TCFD’) Vodafone Business

Penetration

Petabyte

Vodafone Procure & Connect

Pps

Percentage points.

VOIS

WACC

Weighted average cost of capital.

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