FY25 Q1 Trading Update

Europe & Turkey ⫶ Lower inflation & Business project phasing

+0.0% Service revenue growth

+2.3% Service revenue growth

+91.9% Service revenue growth

UK 19% of Group service revenue 1

Other Europe 16% of Group service revenue 1

Turkey 7% of Group service revenue 1

• Lapping higher inflation-linked price rises in the prior year in Consumer & Business • Consumer contract net adds +22k, broadband +44k • Lowest ever Consumer contract mobile churn • Detractors reduced by -40% YoY

• Good commercial momentum continued, +121k mobile contract net adds • Service revenue slowdown from Business project work phasing & lower contribution from inflation-linked price increases in most markets

• Continued growth ahead of inflation & 25% in euro-terms • Driven by ongoing repricing actions & customer base management • Good Business growth with strong demand for Cloud & IoT services

Service revenue growth (%)

Service revenue growth (%)

Service revenue growth (%) Reported growth in Euros excl. hyperinflationary accounting

5.5%

5.7%

5.5%

28.7%

5.2%

4.1%

24.0% 25.2%

3.8%

3.6%

3.6%

14.6% 17.7%

2.3%

0.0% Q1 FY25

Q1 FY24

Q2 FY24

Q3 FY24

Q4 FY24

Q1 FY24

Q2 FY24

Q3 FY24

Q4 FY24

Q1 FY25

Q1 FY24

Q2 FY24

Q3 F24

Q4 FY24

Q1 FY25

Q1 FY25 Trading Update ⫶ July 2024

5

1. Based on Q1 FY25 service revenue contribution.

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