Welcome to our 2024 Summary We continue to use a simplified digital-first approach to our reporting, reflecting how we operate as a business. New shape of the Group Following the announced sale of Vodafone Spain and Vodafone Italy as part of right-sizing our portfolio for growth, both businesses are now treated as discontinued operations, and therefore excluded from Group results for continuing operations. Prior periods have also been re-stated to reflect the new shape of the Group. Environmental, Social and Governance (‘ESG’) reporting This year we have incorporated both our full cyber security and climate-related risk reporting into the Annual Report. We also report against a number of voluntary reporting frameworks to help our stakeholders understand our sustainable business performance. Disclosures prepared in accordance with the Global Reporting Initiative (‘GRI’) and Sustainability Accounting Standards Board (‘SASB’) guidance can be found in our ESG Addendum and on our website. Our website also includes a wide range of reports which can be found on the links below. Corporate website vodafone.com Investor Relations website investors.vodafone.com
Contents
1 FY24 highlights 2 About Vodafone 3 Operating in a rapidly changing industry 4 Business model
6 Key performance indicators 8 Purpose, sustainability and responsible business 10 Governance at a glance Contact details Shareholder helpline Telephone
+44 (0)371 384 2532 Investor Relations ir@vodafone.co.uk vodafone.com/investor Media Relations vodafone.com/media/contact Sustainability vodafone.com/sustainability
ESG Addendum investors.vodafone.com/esgaddendum
ESG Addendum Methodology document investors.vodafone.com/esgmethodology Cyber security factsheet investors.vodafone.com/cyber ESG ratings investors.vodafone.com/esg-ratings
SASB disclosure investors.vodafone.com/sasb A-Z of ESG disclosures investors.vodafone.com/esga-z
References Our Annual Report has been designed for easy navigation. We have cross-referenced relevant material and included the below navigation icons. Online content can be accessed by clicking links on the digital version, copying the website address into an internet browser, or scanning the QR code on a mobile device. Read more page reference Click to see related content online Click or scan to watch related video content online
Online Annual Report vodafone.com/ar2024 Vodafone Group Plc Vodafone House The Connection Newbury Berkshire RG14 2FN England Registered in England No. 1833679 Telephone +44 (0)1635 33251 vodafone.com
Watch our video content Our performance
Our digital investor briefings
FY24 update: Margherita Della Valle, Chief Executive, Luka Mucic, Chief Financial Officer
Vodafone Business
Digital services & experiences
Vodafone Technology
Social contract
Purpose pillars
Responsible business
Digital inclusion Net zero
Data privacy
Cyber security
Human rights
Responsible taxation
Our governance
Jean-François van Boxmeer, Chair
David Nish, Senior Independent Director
Amparo Moraleda, Chair of the ESG Committee
Simon Segars, Chair of the Technology Committee
Luka Mucic, Chief Financial Officer
Deborah Kerr, Non-Executive Director
Stephen Carter, Non-Executive Director
Delphine Ernotte Cunci, Non-Executive Director
Christine Ramon, Non-Executive Director
Hatem Dowidar, Non-Executive Director
This document is the Group’s UK Annual Report and is not the Group’s Annual Report on Form 20-F that will be filed separately with the US SEC at a later date. This report contains references to Vodafone’s website, and other supporting disclosures located thereon such as videos, our ESG Addendum and Methodology document, and our cyber security factsheet, amongst others. These references are for readers’ convenience only and information included on Vodafone’s website is not incorporated in, and does not form part of, this Annual Report.
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