H1 FY25 progress ⫶ a) Investing in Germany turnaround
Germany’s best Gigabit network
Germany’s largest Gigabit provider
MDU transition in line with expectations
• Best network based on four independent network tests (speed, value, stability) 1 • 4,600 more upstream segments delivered over last year, with improving customer experience metrics • Targeted DOCSIS 3.1 ‘high - split’ rollout, enabling 400Mbps upload for key areas
• Able to sell Gigabit speeds to more households than any other provider • Our fibre wholesale agreements with Deutsche Telekom & Deutsche Glasfaser will cover 9.5 million households • Our new wholesale agreements will expand our marketable Gigabit-capable households by almost 5 million
• Sales machine successfully handled peak volumes during Q2 • Now secured 4.0 million households (c.48% retention) • Expect c.50% retention of 8.5 million households by end of FY25, with financial impact in line with initial expectations
Consumer cable tariff uptake (% of base)
Households passed (millions)
Secured households during MDU transition
53%
8.5m households
51%
46%
Oct' 24
25
5
Households not using service
20% 26%
21% 30%
21% 32%
4.0m households
Cover c.75% of market with Gigabit connectivity
2.6m households
54%
49%
47%
1.9m households
Sept' 24
Households using service 2
25
Q2 FY23
Q2 FY24
Q2 FY25
Owned Gigabit
Wholesale Gigabit
< 250 Mbps
250-499 Mbps
≥ 500 Mbps
≥ 250Mbps
Pre-transition
Mar'24
Jun'24
Sept'24
1. An overview of the four independent network test results is available in Appendix II. 2. Based on TV Connect survey, May 2022.
H1 FY25 results ⫶ November 2024
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