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Vodafone Group Plc
Protecting our Planet Empowering People Maintaining Trust
Other information
IoT SIM connections We report the number of IoT SIM connections that are assigned to an external customer as at 31 March of the reporting year. Number of unique users accessing Vodafone’s V-Hub service The V-Hub service is designed to support self-employed people and small businesses. We report the cumulative number of unique users who have accessed Vodafone’s V-Hub service since it launched in July 2020. A ‘user’ of the service is a unique visitor to the V-Hub website, tracked by analytics software – this could be an individual or a business. ‘Access’ is a single instance of entering a page on a V-Hub website. The metric covers all locations that have launched V-Hub in:” – All European operating companies; – The Netherlands; – South Africa; – Egypt; and – Turkey. Number of farmers registered on agricultural platform (millions) We report the total number of farmers and commercial farms using one or more of our agriculture platform. The total number is the cumulative number of unique active users (identified by mobile phone number) per product. This accommodates seasonal use of select platforms.
Mobile money (M-Pesa or equivalent) M-Pesa is a simple, secure, inexpensive and convenient solution now offered to customers across eight markets: the Democratic Republic of the Congo, Egypt, Ethiopia Kenya, Lesotho, Mozambique, South Africa and Tanzania. The service enables customers to send, receive and store money via a basic mobile phone and, more recently in some markets, using a smartphone app. safely and securely In most markets, this solution is branded as M-Pesa. However, in some markets (e.g. Egypt) the same mobile money transfer service is branded as ‘VF Cash’. M-Pesa (or equivalent) customers are defined as those who have used their account (to check their balance or to initiate a financial transaction) within the last 30 days. M-Pesa agents (or equivalent) are defined as companies or persons authorised to offer cash deposit or redemption services to customers. M-Pesa (or equivalent) merchants are defined as companies that accept M-Pesa (or equivalent) as one of their methods of payment . These are measured at a point in time, at 31 March in each reported year.
Provided by Mezzanine: – MYFARMWEBTM; – eVuna (dairy management; seasonal; vouchering and marketplace) Provided by Vodacom Tanzania: – M-Kulima Financial inclusion We offer the below financial service-related solutions, which are considered as being in line with the World Bank definition of financial inclusion: – M-Pesa (or equivalent) – VodaSure insurance – VodaLend – Business loans and cash advance – VodaPay Financial inclusion customers are defined as the unique number of 30-day active customers holding one or more of the products listed above. A customer may hold multiple qualifying products however will only be counted once as a ‘unique customer’. These are measured at a point in time, on 31 March in each reported year.
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