2024 ESG Methodology

28

Vodafone Group Plc

Protecting our Planet Empowering People Maintaining Trust

Other information

Waste and Water Our goal is to reuse, resell or recycle 100% of our network waste by 2025. We consistently seek to manage our own waste impact in a responsible manner and support our customers with their efforts. All of our operations are required to follow our global waste policy, which includes minimum requirements on waste measures and prioritises the reuse, resale or recycling of surplus or obsolete network equipment. We aim to keep resources in use for as long as possible and then recover and reuse We report on the following waste generated from our network operations, which includes used telecommunications equipment and other waste equipment (including electrical and electronic equipment). Network waste excludes waste from activities not directly related to the operation of our network including waste from passive network infrastructure or waste that requires secure disposal. Hazardous waste is excluded and reported separately. Reuse is defined as the redeployment of used equipment from our network in one operating company to a network in a different operating company, or resale of used equipment for use by a third party. materials responsibly. Waste Management Recycling is defined as the process where authorised third parties are contracted to recover certain materials from our network waste for treatment or re-processing so they can be converted into new materials or objects.

Environmental Accreditations We continue to implement international standards for energy and environmental management systems across the Group to improve the way we manage our energy use and environmental impacts. ISO 50001 is based on the management system model of continuous improvement also used for other standards such as ISO 9001 or ISO 14001. This makes it easier for organisations to integrate energy management into their overall efforts to improve quality and environmental management. It provides a framework of requirements for organisations to develop a policy for more efficient use of energy; fix targets and objectives to meet the policy; use data to better understand and make decisions about energy use; measure results; review how well the policy works; and continually improve energy management. ISO 14001 is a systematic framework to manage the immediate and long-term environmental impacts of an organisation’s products, services and processes to help organisations: minimise their environmental footprint; diminish the risk of pollution incidents; provide operational improvements; ensure compliance with relevant environmental legislation; and develop their business in a sustainable manner. We report on our environmental accreditations using ISO140001 and ISO50001, using the accreditation scope defined by the relevant accreditation body in each country.

Disposed network waste refers to waste that cannot be reused or recycled and is therefore sent to landfill or incineration via a third-party waste management partner in line with our waste management policy. We report our network waste information excluding data relating to reused batteries from reused network waste. Devices In accordance with our partnership with WWF we report on the number of used mobile phones collected for refurbishment and re-use recycling or donation of social causes. Water usage We report the total amount of water withdrawn from the following sources in cubic metres (M 3 ): We also report the total amount of water withdrawn in water- stressed countries, based on the World Resources Institute (‘WRI’) Aqueduct database of water-stressed areas. We report our water usage excluding bottled water and rainwater collected. Intensity Metrics We report our carbon, energy and water intensity metrics which enables us to measure our energy efficiency over time. These metrics are calculated using the revenue figure reporting in our consolidated financial statements. – Surface water; – Ground water; – Seawater; and – Third party water.

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