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Vodafone Group Plc Annual Report 2024
Strategic report
Governance
Financials
Other information
Clear and consistent strategic priorities To drive operational excellence across the Group.
We are committed to delivering value and building strong relationships with all of our stakeholders. Creating long-term value for our stakeholders
Our customers 310m
22m broadband customers 1
Our priorities
mobile customers 1 18m TV customers 1 93,000 employees and contractors 8,000 suppliers €6.3bn capital additions
Customers – Delivering the simple and predictable experience our customers expect – Getting the basics right and refocusing our resources towards improving customer experience
75% employee engagement index
Our people
€19bn spend
Our suppliers
Simplicity – Become a simple and faster business – Simplify our operations and executing on our cost programmes to improve profitability
€40m donated in contributions and in-kind services, combined with our technology, to improve health and education, and provide emergency response across 21 countries.
Our local communities and non-governmental organisations (‘NGOs’)
Government and regulators €2.6bn total direct
€9.3bn total tax and economic contribution 2
contribution across 2 63 markets 2
Growth – Right-sizing the portfolio for growth – Significant opportunity to grow in: – Business – Africa – Vodafone Investments
Secure and growing dividend
Sustainable returns
Our investors
Well positioned to take advantage of the key mega trends shaping our industry
Notes: 1. Includes VodafoneZiggo and Safaricom. 2. FY23.
Read more on pages 12-14
Read more on pages 9 to 11
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