Definition of terms (continued) 266 Vodafone Group Plc Annual Report 2024
Strategic report
Governance
Financials
Other information
Mbps MDU
Megabits (millions) of bits per second.
Multi-Dwelling Unit.
Mobile broadband
Mobile broadband allows internet access through a browser or a native application using any portable or mobile device such as smartphone, tablet or laptop connected to a cellular network. A per minute charge paid by a telecommunications network operator when a customer makes a call to another mobile or fixed network operator. Companies that provide mobile phone services under wholesale contracts with a mobile network operator, but do not have their own licence or spectrum or the infrastructure required to operate a network. Service revenue (see below) relating to the provision of mobile services. Net Promoter Score is a customer loyalty metric used to monitor customer satisfaction. Comprise primarily sales and distribution costs, network and IT-related expenditure and business support costs. Other Europe comprises Portugal, Ireland, Greece, Romania, Czech Republic and Albania. The prior period comparative results include Vodafone Hungary which was disposed of in January 2023. Other revenue principally includes equipment revenue, interest income, income from partner market arrangements and lease revenue, including in respect of the lease out of passive tower infrastructure. Markets in which the Group has entered into a partner agreement with a local mobile operator enabling a range of Vodafone’s global products and services to be marketed in that operator’s territory and extending Vodafone’s reach into such markets. Number of SIMs in a country as a percentage of the country’s population. Penetration can be in excess of 100% due to customers owning more than one SIM. Radio access network is the part of a mobile telecommunications system which provides cellular coverage to mobile phones via a radio interface, managed by thousands of base stations installed on towers and rooftops across the coverage area, and linked to the core nodes through a backhaul infrastructure which can be owned, leased or a mix of both. Costs incurred by the Group following the implementation of discrete restructuring plans to improve overall efficiency. Retail service revenue comprises Service revenue excluding Mobile Virtual Network Operator (‘MVNO’) and Fixed Virtual Network Operator (‘FVNO’) wholesale revenue. Reported growth is based on amounts reported in euros and determined under IFRS. Roaming allows customers to make calls, send and receive texts and data on our and other operators’ mobile networks, usually while travelling abroad. Service revenue is all revenue related to the provision of ongoing services to the Group’s consumer and enterprise customers, together with roaming revenue, revenue from incoming and outgoing network usage by non-Vodafone customers and interconnect charges for incoming calls. Software-Defined Wide Area Network. A petabyte is a measure of data usage. One petabyte is a million gigabytes. Percentage points.
Mobile service revenue Mobile termination rate (‘MTR’) Mobile virtual network operator (‘MVNO’)
MSME Micro, Small and Medium sized Enterprises. Next-generation networks (‘NGN’) Fibre or cable networks typically providing high-speed broadband. Net Promoter Score (‘NPS’)
Operating expenses Other Europe Other revenue Partner markets
Penetration
Petabyte
Pps RAN
Reported growth Restructuring costs Retail service revenue
Return on capital employed (‘ROCE’) Return on capital employed reflects how efficiently we are generating profit with the capital we deploy. Revenue The total of Service revenue (see below) and Other revenue (see above). Roaming
SD-WAN
Service revenue
SME SoHo
Small and Medium sized Enterprises.
Small office / Home office.
Spectrum
The radio frequency bands and channels assigned for telecommunication services.
Task Force on Climate-related Financial Disclosures (‘TCFD’)
TCFD is a global framework for companies and other organisations to develop more effective climate-related financial disclosures through their existing reporting processes. Vodafone Business supports organisations in a digital world. With Vodafone’s expertise in connectivity, our leading IoT platform and our global scale, we deliver the results that organisations need to progress and thrive. We support businesses of all sizes and sectors. VPC is Vodafone’s procurement company, leading purchasing and supplier management for Vodafone as a whole. Based in Luxembourg, VPC manages most of Vodafone’s spending with suppliers worldwide. VPC supports the needs of Vodafone’s operating companies and group functions, and sells procurement services to third parties. _VOIS (Vodafone Intelligent Solutions) has grown from a single entity service provider to a global purpose-driven company that provides a comprehensive portfolio of services to Vodafone and other telecommunications operators throughout the world.
Vodafone Business
Vodafone Procurement Company (‘VPC’)
_VOIS
WACC
Weighted average cost of capital.
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