FY24 Q3 Presentation

Germany ⫶ Commercial improvement

Service revenue growth

Key drivers

• Slower growth, due to Business revenue phasing and unwind of non-recurring Q2 service provider revenue

• Last wave of broadband price increases concluded during January 2024

Germany 31% of Group service revenue

0.3%

• Mobile customer net additions supported by good growth in branded Consumer

• Bundled TV and Broadband proposition launched in December. MDU TV end user migrations to individual bills started in January 2024, ahead of July 2024 law change

Net additions (‘000)

Service revenue growth (%)

95

DSL

Cable

Mobile contract

69

1.1%

24

8

0.3%

(11)

(28)

(14)

(46)

(35)

(51)

(48)

(25)

(1.3%)

(49)

(1.8%)

(87)

(70)

(2.8%)

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Q3 FY24 Trading Update ⫶ February 2024

4

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