FY24 progress ⫶ a) Initial operational turnaround supporting growth CUSTOMERS 1 SIMPLICITY 1 GROWTH
Service revenue growth (YoY) Adjusted EBITDAaL growth (YoY)
€ 0.4bn FY23-FY24 vs. € 1bn targeted savings by FY26 3 c.5k role reductions in FY24 vs.11k in 3-year plan 3
Europe opex savings
+6.3% (FY23: +3.9%)
Consumer NPS (YoY)
Lead / co-lead in 5 of 9 EU markets 2
+2.2% (FY23: +0.6%)
Detractors (YoY)
Productivity
Shared operations NPS
Adjusted Free Cash Flow (Reported)
Revenue market share (YoY)
May’24: 85% (Oct’23: 74%)
€ 2.6bn
‘Very good’ reliability in all European mobile markets German cable network quality recognised in 4 independent tests
Oct’23: 77% (May’23: 75%)
+7.5% (FY23: 8.2%)
Employee engagement
Pre-tax ROCE
Network quality
FY24 results ⫶ May 2024
1. Definitions for key performance indicators are available in Appendix IV 2. Including Vodafone Italy 3. Including Vodafone Spain & Vodafone Italy
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