I Strategic scorecard ⫶ Executing our strategic priorities
CUSTOMERS 1
SIMPLICITY 1
GROWTH
2
Service revenue growth (YoY) Adjusted EBITDAaL growth (YoY)
Europe opex savings
€0.4bn FY23 – H1 FY26
+5.8% (H1 FY25 +4.8%)
Consumer NPS (YoY)
Lead/co-lead in 11 of 15 markets
9.1k role reductions up to H1 FY26 vs.10k in 3-year plan 3
+6.8% (H1 FY25: +3.8%)
Detractors (YoY)
Productivity
Revenue market share (YoY)
Shared operations NPS
Adjusted Free Cash Flow (Reported)
Oct’25: 83% (May’25: 81%)
-€0.6bn (H1 FY25: -€1.0bn)
‘Very good’ reliability in all European mobile markets German cable network quality recognised in 4 independent tests
May’25: 76% (Oct’24: 75%)
+7.2% (H1 FY25: 7.2%) 4
Employee engagement
Network quality
Pre-tax ROCE
H1 FY26 Results ⫶ November 2025
1. Definitions for key performance indicators are available in Appendix VIII. 2. On a Vodafone UK standalone basis, excluding Three UK. 3. Productivity targets have been restated to reflect the disposals of Vodafone Italy and Vodafone Spain. 4. Updated methodology reflecting average monthly capital employed throughout the year.
25
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